HIGH PERFORMING ORGANIZATION

With integrity, RFTA will deliver efficient, innovative, transparent, accountable, effective, and collaborative regional transportation services that reflect community values.

SMART OBJECTIVES

7.1 – Optimize the use of RFTA assets through capital improvement planning, preventative maintenance and asset management

7.2 – Innovative technology will be leveraged to improve service and efficiency in all outcome areas

7.3 – Proactively influence policy and legislative development at all levels of government regulation

7.4 – Actively engage the public about plans, projects and service changes

7.5 – Ensure appropriate transparency of all RFTA business

7.6 – Actively plan for business continuity and resilience in the event of crisis

7.7 – Continually seek ways to improve business process

7.8 – Conduct triennial survey